Privacy Policy

Your privacy and the security of your health information are our top priorities.

Last updated: July 19, 2025

1. Introduction

At Treatar ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare platform and services.

By using our services, you consent to the collection and use of information in accordance with this policy. We are committed to maintaining the trust and confidence of our users.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us:

  • Name, email address, and phone number
  • Date of birth and gender
  • Address and location information
  • Emergency contact information
  • Insurance information and policy details
  • Payment and billing information

2.2 Health Information

Protected Health Information

Your health information is protected under HIPAA and other applicable laws. We implement strict security measures to safeguard this sensitive data.

We collect health-related information to provide you with better healthcare services:

  • Medical history and conditions
  • Medication lists and dosages
  • Allergies and adverse reactions
  • Prescription information
  • Lab test results and reports
  • Health goals and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our healthcare services
  • Process medication orders and prescriptions
  • Connect you with healthcare providers and pharmacies
  • Send medication reminders and health notifications
  • Process insurance claims and payments
  • Improve our services and user experience
  • Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: We will share your information only with your explicit permission
  • Healthcare providers: To facilitate your care and medication management
  • Pharmacies: To process your medication orders
  • Insurance companies: To process claims and verify coverage
  • Legal requirements: When required by law or to protect our rights
  • Service providers: With trusted partners who help us operate our platform

5. Data Security

Industry-Standard Security

We implement bank-level encryption, secure servers, and regular security audits to protect your data.

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls and authentication measures
  • Regular security audits and penetration testing
  • Employee training on data protection
  • Incident response and breach notification procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Restriction: Limit how we use your information
  • Objection: Object to certain processing activities

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@treatar.com

Phone

+234 813 427 7988

Address

Lagos, Nigeria

Data Protection Officer

dpo@treatar.com

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice in our mobile app

Your continued use of our services after any changes indicates your acceptance of the updated policy.

This Privacy Policy was last updated on July 19, 2025. For questions about this policy, please contact our Data Protection Officer at dpo@treatar.com.