Terms of Service

Please read these terms carefully before using our healthcare platform and services.

Last updated: July 19, 2025

1. Introduction

Welcome to Treatar ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our healthcare platform, website, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Service Description

Treatar is a healthcare platform that provides:

  • Pharmacy services and medication ordering
  • Health consultations and telemedicine
  • Insurance management and claims processing
  • Medication management and reminders
  • Family health management
  • Health diagnostics and laboratory services

Our Service connects patients with licensed healthcare providers, pharmacies, and insurance services to improve healthcare accessibility and management.

3. User Accounts

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account. For users under 18, a parent or guardian must create and manage the account.

4. Healthcare Services

Not a Substitute for Emergency Care

Our services are not a substitute for emergency medical care. In case of emergency, call emergency services immediately.

Our healthcare services are provided by licensed healthcare professionals and pharmacies. We do not guarantee specific medical outcomes and recommend consulting with healthcare providers for medical advice.

5. Payment and Billing

You agree to pay all fees associated with your use of our Service:

  • Medication costs and delivery fees
  • Consultation fees for healthcare services
  • Insurance processing fees
  • Any applicable taxes and surcharges

All payments are processed securely through our payment partners. Prices are subject to change without notice.

6. Privacy and Data Protection

Your Privacy is Protected

We protect your personal and health information in accordance with our Privacy Policy and applicable laws.

Your use of our Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Prohibited Uses

You agree not to use our Service to:

  • Violate any applicable laws or regulations
  • Impersonate another person or entity
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for illegal or unauthorized purposes
  • Share prescription medications with others
  • Provide false or misleading information

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Treatar and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Treatar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from your use of our Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Termination

We may terminate or suspend your account and access to our Service immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. We may delete your account and data in accordance with our Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Nigeria.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes indicates your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

legal@treatar.com
+234 813 427 7988

These Terms of Service are effective as of July 19, 2025. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.