Terms of Service

1. Introduction

Welcome to Treatar ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our healthcare platform, website, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Service Description

Treatar is a healthcare platform that provides:

• Pharmacy services and medication ordering
• Health consultations and telemedicine
• Insurance management and claims processing
• Medication management and reminders
• Family health management
• Health diagnostics and laboratory services

Our Service connects patients with licensed healthcare providers, pharmacies, and insurance services to improve healthcare accessibility and management.

3. User Accounts

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account. For users under 18, a parent or guardian must create and manage the account.

4. Healthcare Services

Our healthcare services are provided by licensed healthcare professionals and pharmacies. We:

• Connect you with licensed healthcare providers
• Facilitate prescription medication orders
• Provide health information and educational content
• Offer medication management tools
• Assist with insurance claims processing

We do not provide medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical decisions.

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms.

We comply with applicable data protection laws, including:

• Nigerian Data Protection Regulation (NDPR)
• Health Insurance Portability and Accountability Act (HIPAA)
• General Data Protection Regulation (GDPR) where applicable

Your health information is protected with industry-standard encryption and security measures.

6. User Responsibilities

You agree to use our Service responsibly and in compliance with these Terms:

• Provide accurate health information
• Use the Service only for lawful purposes
• Respect the privacy and rights of other users
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper functioning of the Service
• Report any security concerns immediately

You are responsible for maintaining the confidentiality of your health information and account credentials.

7. Payment Terms

Payment terms for our services:

• All fees are due at the time of service
• We accept various payment methods as displayed on our platform
• Prices are subject to change with notice
• Refunds are processed according to our refund policy
• Failed payments may result in service suspension

Insurance claims are processed separately and may take 5-7 business days for approval.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Treatar and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our written consent.

9. Disclaimers

We disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the accuracy of health information
• Warranties that defects will be corrected

10. Limitation of Liability

To the maximum extent permitted by law, Treatar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or use
• Business interruption
• Personal injury or property damage
• Medical complications or adverse reactions

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination:

• Your right to use the Service ceases immediately
• We may delete your account and data
• Any outstanding payments remain due
• Provisions of these Terms that survive termination remain in effect

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the courts of Nigeria, with Lagos State having exclusive jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through:

• Email notifications to registered users
• In-app notifications
• Updates posted on our website

Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have questions about these Terms, please contact us: