Help centre

Guides

Clear, practical help for using Treatar. Whether you are ordering medication as a patient or running a pharmacy on our platform, browse by topic or search below to find what you need.

Using Treatar to order medication, manage your health, and handle payments and insurance where available.

Getting started

Set up the app and learn the basics.

Install the app and create an account

Download Treatar from the App Store or Google Play and complete signup on your phone.

Coming soon

Place your first order

Search for a medicine, choose a pharmacy, and pay or choose delivery.

Coming soon

Turn on notifications

Get reminders for orders, refills, and health tips.

Coming soon

Orders & prescriptions

Prescriptions, delivery, and tracking.

Upload a prescription

Take a clear photo or upload a PDF so the pharmacy can dispense safely.

Coming soon

Track an order

See status from confirmed to out for delivery or ready for pickup.

Coming soon

Delivery vs pickup

Choose what your pharmacy offers in your area.

Coming soon

Medication & adherence

Reminders and records so you stay on track.

Medication reminders

Set schedules and choose how you get nudged.

Coming soon

Medication log

Record what you took and share with your clinician.

Coming soon

Account, payments & insurance

Profile, coverage, and how you pay.

Complete your health profile

Add allergies and conditions so care providers have context.

Coming soon

Payment methods

Cards, transfers, cash on delivery, and when each applies.

Coming soon

Insurance with Axa Mansard

How coverage works when your plan is linked through Treatar.

Coming soon